📄 LEGAL DOCUMENT

BPEX Terms and Conditions — Your Rights and Obligations Explained

These Terms and Conditions govern your use of the BPEX platform. Please read them carefully before creating an account or placing any bet. By registering with BPEX, you confirm that you have read, understood and agreed to everything set out below.

Last updated: January 2025 Language: English (en-PK)
bpex

What These Terms Cover

Six areas every BPEX member needs to be clear on before placing a bet or spinning a reel.

Account Registration

Who can open a BPEX account, what information is required, and the one-account-per-person rule. Minimum age is 18 — no exceptions.

Deposits & Withdrawals

PKR payment rules, minimum and maximum transaction limits, processing timelines and verification requirements for Easypaisa, JazzCash, IBFT and cards.

Bonus & Promotion Rules

Wagering requirements, eligible games, maximum bonus bets, expiry windows and the circumstances under which a bonus can be voided.

Betting & Gaming Rules

How bets are settled, what happens in the event of a dispute, voided markets, system faults and limits on maximum winnable amounts per event.

Prohibited Activity

Actions that constitute a breach — including multi-accounting, bonus abuse, use of automated tools, collusion and fraudulent payment activity.

Responsible Gaming

Your right to access deposit limits, loss limits, self-exclusion and support resources — and BPEX's obligations to facilitate these tools promptly.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "Player" or "User") and BPEX ("we", "us", "the Platform"). By completing registration on bpex.im, by logging in to an existing BPEX account, or by placing any bet or wager on the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation.

If you do not agree with any part of these Terms, you must not register an account, must not access the BPEX platform and must not use any of its services. Continued use of BPEX following any amendment to these Terms constitutes your acceptance of the updated version.

These Terms apply to all BPEX services including sports betting, PSL betting, live casino, card games, fishing games and all promotional offers. They should be read alongside the BPEX Privacy Policy and Responsible Gaming policy, which together form the complete terms of the member relationship.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 18 years of age to register and play at BPEX. This requirement is absolute and non-negotiable. BPEX reserves the right to request age verification documents at any time. If a player is found to be under 18, their account will be immediately suspended, all bets will be voided, all bonuses forfeited and any deposited funds returned to the original payment method subject to verification of ownership.

2.2 One Account Per Person

Each individual may hold only one active BPEX account. Opening multiple accounts — whether under the same name, a different name, the same device, the same IP address or the same payment method — is a serious breach of these Terms and will result in all accounts being permanently closed and all associated balances and winnings being forfeited. BPEX uses technical and manual checks to detect duplicate accounts.

2.3 Accurate Information

You must provide accurate, current and truthful information when registering. This includes your full legal name, date of birth, contact number and any additional details requested during Know Your Customer (KYC) verification. BPEX will not process withdrawals from accounts where the identity of the account holder has not been verified to the platform's satisfaction.

2.4 Restricted Jurisdictions

BPEX is designed for Pakistani players and operates accordingly. Players in jurisdictions where online betting is explicitly prohibited by local law are responsible for ensuring their own compliance with applicable regulations before registering. BPEX does not accept liability for a member's failure to comply with their local legal obligations.

bpex

3. Account Security

You are solely responsible for maintaining the confidentiality of your BPEX login credentials. Your username and password must not be shared with any other person under any circumstances. BPEX will not be liable for losses arising from unauthorised access to your account where the breach was caused by your failure to protect your credentials.

If you suspect that your account has been accessed without your authorisation, you must notify BPEX support immediately via live chat at support@bpex.im. BPEX will take reasonable steps to secure the account pending investigation, but cannot guarantee the recovery of funds that were withdrawn by an unauthorised party before the notification was received.

BPEX will never ask for your password by email, live chat or any other channel. Do not share your login details with anyone claiming to represent BPEX support. If you receive such a request, treat it as fraudulent and report it immediately.

4. Deposits and Payments

BPEX accepts deposits in Pakistani Rupees (PKR) via the following methods: Easypaisa, JazzCash, NayaPay, SadaPay, Interbank Fund Transfer (IBFT), and Visa/Mastercard debit and credit cards. All payment methods are subject to availability at the time of the transaction and BPEX reserves the right to add or remove payment options with reasonable notice.

Payment Method Min Deposit Max Deposit Processing Time
EasypaisaRs 500Rs 200,000Under 60 seconds
JazzCashRs 500Rs 200,000Under 60 seconds
NayaPay / SadaPayRs 500Rs 100,000Under 60 seconds
IBFT Bank TransferRs 1,000Rs 1,000,000Up to 2 business hours
Visa / MastercardRs 1,000Rs 500,000Under 5 minutes

Deposits must be made from payment accounts registered in your own name. Third-party deposits — where someone else funds your BPEX account — are not permitted. If a third-party payment is detected, the deposit will be returned and any bets placed using those funds will be voided. Repeated violations may result in account suspension.

5. Withdrawals

Withdrawal requests may only be submitted once identity verification (KYC) has been completed successfully. BPEX strongly encourages members to complete verification shortly after registration to avoid delays at the time of withdrawal. Required documents typically include a government-issued photo ID and proof of the payment method used for deposits.

Payment Method Min Withdrawal Max Per Day Target Completion
EasypaisaRs 500Rs 200,00015 minutes
JazzCashRs 500Rs 200,00015 minutes
NayaPay / SadaPayRs 500Rs 100,00030 minutes
IBFT Bank TransferRs 1,000Rs 500,0001–2 business hours
Visa / MastercardRs 1,000Rs 200,0001–3 business days

BPEX targets the processing times listed above but cannot guarantee them in all circumstances. Unusual transaction volumes, bank processing delays or additional verification requirements may extend timelines. BPEX will not be liable for delays caused by third-party payment processors beyond our operational control.

Withdrawals must be made to the same payment method used for the qualifying deposit wherever technically possible. This is a standard anti-money-laundering requirement. Requests to withdraw to an unrelated account will require additional documentation and compliance review.

6. Bonus and Promotion Terms

6.1 General Bonus Conditions

All BPEX promotional offers are subject to these general bonus terms in addition to any specific conditions stated in the individual promotion. Claiming a bonus constitutes acceptance of both the general terms and the specific offer terms.

6.2 Wagering Requirements

Bonus funds at BPEX are subject to wagering requirements before they can be withdrawn as cash. The specific wagering multiplier for each promotion is stated in the offer details on the BPEX Promotions page. Unless stated otherwise, the standard wagering requirement for deposit match bonuses is 10x the combined deposit and bonus amount.

6.3 Eligible Games

Not all games contribute equally to wagering requirements. Live casino tables and sports betting wagers typically contribute 100% of stake value. Slot games contribute at rates specified per title. Baccarat Tie bets, certain side bets and specific table game variants may contribute at reduced rates or zero percent. The full contribution table is available on the Promotions page.

6.4 Maximum Bonus Bet

While a bonus balance is active, the maximum permitted bet per round or per event selection is Rs 2,000 unless the specific promotion states otherwise. Placing bets that exceed the maximum bonus bet limit while a bonus is active may result in the voiding of the bonus, the forfeiture of associated winnings and a review of the account.

6.5 Bonus Expiry

Unless otherwise stated, bonus funds expire 30 days after being credited to your account. If wagering requirements are not completed within the validity window, the bonus and any associated winnings will be removed from the account balance automatically.

6.6 Bonus Abuse

BPEX takes a straightforward approach to bonus abuse: it is prohibited. Actions considered to constitute bonus abuse include — but are not limited to — opening multiple accounts to claim welcome bonuses multiple times, placing bets that cover all outcomes of an event to exploit bonus funds, coordinating with other players to exploit promotions, and using external systems or software to gain an unfair advantage over promotional mechanics. BPEX reserves the right to void bonuses and winnings and close accounts where bonus abuse is identified.

The 0.8% daily live casino rebate is applied to total wagered turnover — not net losses. It is credited automatically the following morning with no wagering requirement. The rebate is not subject to the general bonus terms above and does not contribute to bonus wagering calculations.

bpex

7. Sports Betting Rules

All sports bets placed on BPEX are subject to the BPEX Sports Betting Rules which are available on the Sports Betting page. The following general principles apply to all wagering activity:

  • Bets are only valid once confirmed by BPEX and a bet reference number has been issued.
  • BPEX reserves the right to limit bet amounts on specific events, markets or for specific accounts at any time without notice.
  • In the event of a manifest error in odds — including obviously incorrect pricing caused by technical fault or human entry error — BPEX reserves the right to void all affected bets. Settlement will be at the correct odds where these can be independently verified.
  • Live (in-play) bets placed after an event outcome has already been determined but before the BPEX system has updated the odds will be voided.
  • PSL betting is subject to all general sports betting rules plus any specific PSL market rules published on the PSL Betting page. In cases of conflict, the specific PSL rules take precedence.
  • Accumulator bets require all selections to win for the full payout to be issued. One void leg in an accumulator will result in the leg being treated as a single at 1.0 odds, with the remaining selections valid.
  • Maximum payout per single bet event is Rs 5,000,000 unless a higher limit has been specifically pre-approved in writing by BPEX.

8. Casino and Live Game Rules

All casino and live table games on BPEX are provided by third-party certified game providers. Each game title is governed by the rules of that specific game as defined by the provider. BPEX accepts no liability for disruptions, disconnections or errors originating from the game provider's systems.

In the event of a disconnection during a live game round, BPEX and the game provider will use the server log to determine the outcome. If the round completed before the disconnection, the result stands. If the round could not be completed due to a technical failure, the bet will be voided and the stake returned.

BPEX reserves the right to void any casino game result where there is evidence of a software bug, a fault in the RNG certification, or a deliberate attempt to exploit a game mechanic in a manner not intended by the provider. Winnings derived from such circumstances will not be paid out.

The maximum single-transaction casino payout is Rs 5,000,000. Progressive jackpot payouts are subject to the provider's own payout terms which may differ from this standard limit. Any amount exceeding the standard payout limit on progressive jackpot titles will be paid in scheduled instalments as notified at the time of the win.

9. Prohibited Conduct

The following actions are expressly prohibited on the BPEX platform. Engaging in any of these activities constitutes a material breach of these Terms and may result in the immediate suspension or permanent closure of your account, the forfeiture of all balances and bonuses, and where appropriate, referral to law enforcement authorities:

  • Opening more than one BPEX account in your own name or under any other name or identity.
  • Providing false identity information during registration or verification.
  • Using stolen, fraudulent or unauthorised payment methods to fund your account.
  • Using any automated software, bots, scripts or artificial intelligence tools to interact with the BPEX platform.
  • Exploiting software bugs, errors or loopholes in any BPEX game or system.
  • Engaging in match-fixing, insider betting or any form of collusion with other players or third parties.
  • Using BPEX for any money laundering activity or attempting to obscure the origin of funds through the betting and withdrawal process.
  • Claiming bonuses using multiple accounts or coordinating with other players to systematically exploit promotional offers.
  • Threatening, abusing or harassing BPEX staff or other members in any communication channel.
  • Attempting to access BPEX systems, databases or networks in any unauthorised manner.

BPEX employs continuous monitoring of account activity, betting patterns, device fingerprinting and payment behaviour. Suspicious activity is investigated thoroughly and accounts found to have engaged in prohibited conduct will be actioned without prior warning.

10. Account Suspension and Closure

BPEX reserves the right to suspend or permanently close any account at its reasonable discretion. Reasons that may lead to account action include — but are not limited to — suspected fraudulent activity, failure to complete identity verification within a reasonable time, breach of any provision of these Terms, and behaviour that poses a risk to the integrity of the platform or other members.

Where an account is closed due to a breach of these Terms, BPEX may withhold any remaining balance pending the outcome of an investigation. If the investigation confirms a material breach, the balance may be forfeited in full. Where no breach is confirmed, the verified account balance will be returned to the member via the original payment method.

Members who wish to close their own account voluntarily should contact BPEX support via live chat. In the absence of any active investigation or open dispute, voluntary account closure requests will be processed within 48 hours and any eligible balance returned within the standard withdrawal timeline.

11. Responsible Gaming

BPEX takes its responsible gaming obligations seriously. The following tools are available to all registered members at no charge and can be activated directly from account settings without contacting support:

  • Deposit Limits: Set daily, weekly or monthly maximum deposit amounts. Once set, a limit cannot be increased for 24 hours (daily), 7 days (weekly) or 30 days (monthly) after the request is submitted.
  • Loss Limits: Cap the amount you are permitted to lose within a defined period. Reductions take effect immediately; increases are subject to a cooling-off period.
  • Session Time Reminders: Receive a notification after a set period of continuous play.
  • Cool-Off Period: Suspend access to your account for a defined period between 24 hours and 30 days.
  • Self-Exclusion: Permanently or temporarily block access to your BPEX account for a minimum of 6 months. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.

BPEX will never send promotional material to a member who has activated self-exclusion. If you continue to receive communications during an active exclusion, please contact BPEX support immediately so the issue can be resolved. For further guidance on responsible play, please visit the BPEX Responsible Gaming page.

12. Privacy and Data

BPEX collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering with BPEX you consent to the collection, storage and use of your personal data as described in that policy. Key points include:

  • Your data is used for account management, identity verification, fraud prevention, regulatory compliance and, where you have opted in, promotional communications.
  • BPEX will not sell your personal data to third parties for marketing purposes.
  • Your data may be shared with regulated third parties including payment processors, KYC verification services and gaming regulators as required by law or licensing obligations.
  • You have the right to request access to, correction of, or deletion of your personal data subject to regulatory retention requirements.

13. Intellectual Property

All content on the BPEX platform — including but not limited to the website design, software, logos, trademarks, text, graphics, game interfaces and promotional materials — is the intellectual property of BPEX or its licensed suppliers and is protected under applicable intellectual property law.

Members may use the BPEX platform solely for the purpose of accessing the betting and gaming services described in these Terms. Any reproduction, distribution, modification or commercial exploitation of BPEX content without express written permission is strictly prohibited and may result in legal action.

14. Limitation of Liability

To the maximum extent permitted under applicable law, BPEX's total liability to any member for any claim arising out of or relating to the use of the platform shall not exceed the net deposits made by that member in the 30 days preceding the event giving rise to the claim.

BPEX shall not be liable for any indirect, consequential, incidental or punitive losses arising from the use of the platform, including but not limited to loss of profits, loss of opportunity or losses arising from technical failures outside BPEX's direct control.

BPEX provides the platform on an "as available" basis and does not guarantee uninterrupted access. Scheduled maintenance, emergency technical work and events beyond our control (including internet infrastructure failures) may result in temporary unavailability for which BPEX accepts no liability.

15. Amendments to These Terms

BPEX reserves the right to update or amend these Terms at any time. When material changes are made, BPEX will post a notice on the platform and update the "Last updated" date shown at the top of this page. Where changes are significant, BPEX may also send a notification to your registered email address or mobile number.

Your continued use of the BPEX platform after an amendment has been posted constitutes your acceptance of the revised Terms. If you do not accept any amendment, you should cease using the platform and contact support to initiate account closure and any eligible balance return.

16. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which BPEX holds its operating licence. In the event of a dispute between a member and BPEX, both parties agree to first attempt resolution through the BPEX internal complaints procedure before pursuing any external remedy.

To initiate a formal complaint, contact BPEX support at support@bpex.im with the subject line "Formal Complaint" and include your account username, a description of the issue and any supporting documentation. BPEX commits to acknowledging all formal complaints within 48 hours and providing a substantive response within 10 business days.

17. Contact BPEX

For questions about these Terms, your account or any aspect of the BPEX platform, you can reach us through the following channels:

  • Live Chat: Available 24/7 when you are logged into your account — the fastest way to get a response.
  • Email: support@bpex.im — used for formal complaints and documentation-heavy queries.
  • FAQ: The BPEX FAQ page covers the most common member questions in detail and is a good first stop before contacting support.

These Terms and Conditions were last reviewed and updated in January 2025. BPEX recommends that members revisit this page periodically to remain aware of the current version. The version effective on the date of your registration or most recent login is the version that governs your use of the platform.

Ready to Join BPEX?

You have read the rules — now it is time to play. Register in under two minutes and start betting in PKR today.

Easypaisa JazzCash NayaPay IBFT Visa/MC
Play Responsibly at BPEX

Betting and casino games carry financial risk. Never wager more than you can comfortably afford to lose. BPEX provides deposit limits, loss limits, session reminders and self-exclusion tools directly in your account settings. If you feel your gaming is becoming a concern, please visit our Responsible Gaming page or contact our support team. BPEX is strictly for adults aged 18 and above.